IT support for parents

Not that this is news to me (as I have been tech support for Leah, Leah’s family, my parents, friends, etc. for the last ten years) but BBC News runs a piece today about children are providing tech support for their parents. And since I use both Mac and Windows, I also get Mac support calls from friends and colleagues who have no idea about Macs. It is not all bad since I have couple of friends (and friend of friend) who gladly pay me regularly to keep their Macs running smoothly.